Frequently Asked Questions
Everything you need to know about our services
How much does window cleaning cost?
Pricing starts at $120 for basic residential service. The exact cost depends on factors like the number of windows, accessibility, and any additional services needed. We provide free quotes within one business day.
What does your streak-free guarantee cover?
If you notice any streaks within 72 hours of service, simply contact us and we'll return to re-clean those windows at no additional charge. Your satisfaction is our priority.
Do you clean windows in bad weather?
We monitor weather conditions closely. Light rain is fine for exterior cleaning, but we reschedule for heavy rain, high winds, or temperatures below freezing. Your safety and quality results come first.
Do I need to be home during the service?
For interior and exterior cleaning, yes. For exterior-only service, being home is helpful but not always required. We'll discuss your preferences when scheduling.
How should I prepare for your arrival?
Please clear window sills of personal items and ensure access to all windows. For interior cleaning, we recommend removing delicate items near windows. If you have pets, please let us know in advance.
What about my pets?
We love pets! Just let us know you have them when booking. We use pet-safe cleaning solutions and will work with you to keep your furry friends comfortable during service.
What payment methods do you accept?
We accept cash, check, Venmo, and Zelle. Payment is due upon completion of service.
Are you insured?
Yes, we carry $2 million in general liability insurance and are fully bonded. Your property is protected.
How often should I have my windows cleaned?
Most homeowners benefit from quarterly cleaning (4 times per year). However, this depends on your location, trees nearby, and personal preferences. We can help you determine the best schedule.
Do you move furniture or window treatments?
We can move light furniture with your permission. For heavy items or valuable furniture, we ask that you arrange to have them moved before our arrival.
Can you remove hard water stains?
Yes! We offer specialized hard water stain treatment. Depending on severity, most stains can be significantly reduced or completely removed.
What if I need to reschedule?
Life happens! Please give us at least 24 hours notice if you need to reschedule. We'll work with you to find a new time that works.
Do you clean skylights and high windows?
Absolutely. We have the equipment and training to safely clean skylights and high windows up to three stories.
How long does a typical job take?
For an average home (15-25 windows), expect 2-4 hours. Larger homes or commercial properties may take longer. We'll provide an estimated timeframe with your quote.
What makes your service different from others?
We're local, fully insured, and stand behind our work with a 72-hour streak-free guarantee. We use professional equipment and eco-friendly solutions, and we treat every property like our own.
Still Have Questions?
We're here to help! Give us a call or request a quote.